A Malaysian tourist’s account of his Delhi visit has triggered a lively discussion on social media after he described several frustrating experiences involving immigration procedures, the Delhi Metro and overcrowded trains. The tourist, Alwyn Lau, began his post on X with the sarcastic remark, “I’m loving Delhi,” before listing the incidents that made his stay in the national capital challenging. His post has attracted mixed reactions, with some users sharing similar experiences and others defending the city while pointing out that crowded public spaces and transport-related difficulties are common in major urban centres.
Tourist Raises Concerns Over Immigration and Metro Experience
Alwyn Lau, a Malaysian professional with more than 28 years of experience in training, education and consulting, shared details of his visit through a series of complaints on X. According to his account, one of his first unpleasant experiences involved a passenger who allegedly pushed against him while rushing to collect luggage. Lau expressed his displeasure over the incident, suggesting that the other passenger had shown little consideration for personal space. He also described an uncomfortable interaction during immigration procedures. The tourist claimed that officials reprimanded him for not completing an electronic arrival card and warned him about protests taking place in Delhi. His account highlighted the difficulties he said he encountered while navigating unfamiliar procedures in the city. However, the claims were presented in his social media post, and no independent confirmation of the individual incidents was provided in the account.
The tourist’s complaints continued when he travelled on the Delhi Metro. Lau alleged that a Metro employee attempted to charge him Rs 150 for a journey that he believed should have cost considerably less. He said he questioned the amount before making the payment. His post also mentioned an incident at a railway station, where he claimed a man nearby repeatedly shouted abusive words while passengers waited for a train. Describing another frustrating moment, Lau said he expected to board first because he had reached the train doors ahead of others. However, according to his account, several passengers pushed past him while boarding, leaving him disappointed with the experience.
Social Media Users Share Mixed Reactions
Lau’s post quickly became a topic of discussion, drawing responses from people with different perspectives on travelling in Delhi and other major cities. Some users sympathised with his complaints, with one describing the situation as a familiar everyday frustration. Another commented that Delhi was not an easy city for first-time visitors, particularly those unfamiliar with its crowded public transport system. Some users also advised tourists to plan their journeys in advance, research routes and identify alternative travel options before moving around unfamiliar areas.
Others argued that such problems were not exclusive to Delhi. One user compared the experience with difficulties encountered at immigration counters and on public transport in New York, saying that every major city has its own challenges. The discussion reflects the varied experiences travellers can have when visiting densely populated urban centres. While Lau’s account has drawn attention to concerns about passenger behaviour, transport experiences and travel procedures, reactions remain divided over whether the incidents reflect broader problems or individual encounters during his visit.




